Why You Need to Be Customer Obsessed
When you plan your lead generation, customer experience or sales strategy, what do you focus on?
Most business owners operate from the "what is great about my product" perspective, and very often they completely miss the mark with their customers - resulting in zero to little excitement from customers.
You need to operate from the customer's perspective. You need to be customer-obsessed.
On this episode of The Chill MomBoss Show, Michelle breaks down three simple questions you need to answer and focus on to create an amazing customer experience and differentiate yourself from others in the market.
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About Michelle Hon
Michelle is the founder of MomBoss Academy. She is the author of The Chill Mom, and the host of The Chill MomBoss Show, a podcast and YouTube channel all about living a full live with purpose.
She was named by Zine Magazine as one of the "Top 10 Mommy Influencer in the World" and she has been featured for her businesses on Channel News Asia, The Asian Entrepreneurs, Lifetime Asia, Asian Money Guide and SmartParents.
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